Protection of Personal Information

super baji Privacy Policy

Your information is a trust we take seriously. This policy explains in detail how super baji collects your personal information, what it is used for, and how it is kept safe.

SSL Encryption

Data Privacy

Secure Account

Last Updated: January 2025

Section 1

Introduction and Scope of Application

This Privacy Policy ("Policy") applies to all services, websites, and applications of the super baji platform. super baji ("we", "our", "platform") is responsible for the personal information of its users ("you", "your"). This policy will inform you about what information is collected, how that information is used, and what measures we take to protect your information.

By creating an account on super baji or using our services, you are considered to have accepted the terms of this Privacy Policy. For complete information on the terms of use and rights and responsibilities related to this policy, please read our Terms and Conditions.

Section 2

What Information Is Collected

super baji collects the types of information described below in order to provide its services:

2.1 Information Provided Directly

When you register on our platform, make a deposit, or contact us for support, you voluntarily provide the following information:

Full name and date of birth
Email address and mobile number
National ID or passport details (for identity verification)
bKash, Nagad, or Rocket account details (for processing transactions)
Profile photo (optional)

2.2 Automatically Collected Information

Our servers and technology automatically record certain information:

IP address and device type
Browser version and operating system
Login time, session length, and click patterns
Information from cookies and similar tracking technologies
Transaction history and gameplay data

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, super baji may receive limited information from trusted third-party verification services. This information is used only for necessary protective purposes.

Section 3

Purposes of Data Use

super baji uses the collected information for the following purposes:

Account Management: To handle registration, login, identity verification (KYC), and account security.
Financial Transaction Processing: To process deposits and withdrawals, maintain financial records, and prevent money laundering.
Service Improvement: To analyse platform performance and improve the gaming experience and technical features.
Customer Support: To resolve your enquiries, complaints, and support requests via live chat and email.
Promotional Communication: Subject to your consent, to inform you about bonus offers, competitions, and special promotions.
Security and Fraud Prevention: To detect unusual transactions and maintain the overall security of the platform.
Responsible Gaming: To review playing patterns, identify potential risks, and provide support, as part of our Responsible Gaming policy.

Section 4

Data Storage and Security

super baji follows industry-standard technical and administrative measures to keep your personal information secure:

4.1 Encryption and Technical Protection

Our platform uses SSL (Secure Sockets Layer) encryption. As a result, all data exchanged between your browser and our servers remains encrypted and cannot be read by third parties. Passwords and sensitive financial information are stored using the highest-grade hashing algorithms.

4.2 Access Control

Among super baji's internal staff, only those assigned to specific responsibilities have access to your information. All staff operate under strict confidentiality agreements and face legal action if they misuse data.

4.3 Retention Period

Information is retained while your account is active and for a defined period after closure to meet legal requirements. Financial transaction records are kept as required by applicable law.

Section 5

Sharing Information with Third Parties

super baji never sells your personal information. However, limited information may be shared in the specific circumstances below:

Payment Processors: Information necessary to process transactions via bKash, Nagad, and Rocket is shared with the relevant institutions.
Identity Verification Agencies: Information may be shared with verification agencies to complete the KYC process.
Legal Obligations: We may be legally required to provide information in response to a court order or a lawful request from a government authority.
Security Partners: Limited information is shared with technology partners to detect fraud and ensure cybersecurity.

All third parties with whom super baji shares information are contractually bound to follow standards equivalent to this Privacy Policy.

Section 6

Cookies and Tracking Technologies

Cookies and similar technologies are used on the super baji website. Cookies are small text files stored on your device that help improve website functionality.

6.1 Types of Cookies

Essential Cookies: Essential for maintaining login sessions and security.
Functional Cookies: Used to remember your preferences and language settings.
Analytics Cookies: Help improve service quality by reviewing platform usage.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

Section 7

Your Rights and Choices

As a super baji user, you have certain important rights over your own information:

Right of Access: You may request to know what information we hold about you.
Right to Rectification: You may request correction of any inaccuracies in your information.
Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal obligations apply.
Right to Object to Processing: You may opt out of marketing communications or specific uses of your data.
Right to Data Portability: You may request your information in a machine-readable format.

To exercise these rights, contact the super baji support team via live chat or email. We provide support in Bengali and English 24 hours a day, 7 days a week.

Section 8

Protection of Minors

super baji is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we are informed that information about a minor has been collected, it will be deleted immediately and the associated account will be closed. Parents and guardians are urged to remain vigilant in keeping underage family members away from gaming and betting.

Section 9

International Data Transfers

super baji's servers may be located in various countries. When your information is transferred outside Bangladesh, it remains protected according to the standards of this Privacy Policy. We ensure that all parties receiving data are capable of providing adequate protection.

Section 10

Changes to the Policy

super baji reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via a platform notice or email. Continued use of the platform after an update will be considered acceptance of the new policy. For further questions related to the Privacy Policy, read our FAQ, where detailed answers to common questions are provided.

Section 11

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the super baji privacy team:

Email: [email protected]
Live Chat: 24/7 direct support in Bengali and English

We will do our best to resolve your enquiry as quickly as possible. To learn more about super baji, visit our About Us page.

Your information is secure, your play is safe

At super baji, every transaction and piece of personal information you share is stored with the highest level of security.